Recent Posts

Commercial Cleaning Specialist

2/19/2018 (Permalink)

The SERVPRO name has become synonymous with being the Fire and Water Restoration Industry but we do so much more!  It is true that we are always there to help customers through an emergency situation, but we offer many services geared towards the everyday needs of our commercial clients.  At SERVPRO of Mobile Northwest, we take pride in being a “one stop shop” for all of your commercial cleaning needs.  From complex laundering needs to cleaning walls covered with years of grease building, we can handle it.  One thing we enjoy so much about caring for your commercial cleaning needs is the challenge it offers.  Many of the services we are now offering were new territory for us.  We have had to master new techniques, implement new technologies, expand employee training and learn new skills.  We look forward to helping you with your unique commercial cleaning needs and continuing to expand our “one stop shop” here at SERVPRO of Mobile Northwest.

National Fire Awareness Week

2/6/2018 (Permalink)

As we enter February we are focused on Fire and the widespread damage it can cause to those affected by its wrath. February 4-10 is National Burn Awareness Week and we want to focus our attention on how we can help burn victims. One way that we can help those affected is to support the resources that are available to aid in their recovery. We have devoted our time and energy for over 5 years now to help raise funds for our local burn center. The USA Medical Center's Arnold J. Luterman Regional Burn Center is the only facility of its kind within a 250 mile radius to offer complete patient care from injury through recovery. Each year we host Crawfish for a Cause to raise funds for this amazing facility. This family friendly event offers all you can eat crawfish and beverages, live music and a silent auction. Tickets are only $25 for those 10 and over and include all you can eat crawfish and beverages. Children 9 and under are free. All proceeds go directly to the Burn Center. Last year we were able to donate over $12,500 to help this awesome cause. Tickets can be purchase on Eventbrite or by contacting our offices at 251-343-0534.

Are You Ready?

2/6/2018 (Permalink)

We all know that the best time to prepare for a disaster is before it happens. Having a plan of action in place can help us protect our property and our loved ones. In the insurance industry, the number of claims and claims costs can be drastically reduced when you give your customers the tools to minimize or prevent many common risks. Being prepared is especially important for property owners and businesses. Downtime means lost revenue and that have a big impact on your bottom line in 2018. Research has shown that as many as 50% of businesses never reopen after after experiencing a disaster. We can help get you ready for the unexpected in 2018. Call SERVPRO of North Mobile to schedule your FREE Emergency Ready Profile consultation. We come to you and put together a customized plan with all of the resources you need to get your customer or business ready for the unexpected. This no cost service gives you all of the tools you would need in a disaster situation at your fingertips. The entire plan is available in an easily accessible app form for all Apple and Android devices. Call us at 251-343-0534 for more information!

 

Magic of SERVPRO in Mobile, AL

1/4/2018 (Permalink)

Water Damage Magic of SERVPRO in Mobile, AL Onsite with a client making it. "Like it never even happened".

Most consumers don’t understand the science of drying that is involved in water restoration.  To many it is simply like magic.  Their home is wet, the SERVPRO calvary comes to the rescue in their green vans and it is dry.  Damage seems to magically disappear, but the truth is much more involved than industry outsiders may realize.  When you experience a water loss and call SERVPRO of Mobile Northwest, the first thing we do upon arriving on the scene is to evaluate the situation.  Utilizing exclusive DryBook Mobile technology, we key a variety of variables in to our tablets and formulate a customized plan of action based upon each customers’ unique situation.  There are a multitude of factors that affect how we formulate our plan of attack.  First, what category of water is involved?  Clean water from a supply line, for example is handled completely differently than a sewage backup.  The location of the affected areas and the materials involved contribute to the level of remediation versus replacement.  The time of year, humidity levels and length of time the water sat also play a role in drying times.  All of our first responders are Certified Water Restoration technicians who have extensive training in evaluating all of these variables to give our clients the best results. It may look like magic but it’s actually the science that makes SERVPRO the leader in the industry.  

Protecting Your Home From Mold in in Mobile, AL

1/4/2018 (Permalink)

Mold Remediation Protecting Your Home From Mold in in Mobile, AL We are here to help with your mold issues.

Protecting your home from fire or water damage is a common topic of public safety discussions.  We devotes special weeks and even months out of the year to preventing these types of residential disasters, but we rarely discuss tips to prevent mold in your home.  Although mold may not enter with the fury of other emergency situations, it can still bring devastating consequences for homeowners.  Mold is often a silent enemy and you don’t realize it’s there until the damage is quite extensive.  Many insurance policies do not cover mold remediation and many policyholders don’t realize this until there is already damage.  It is important to discuss mold coverage with your insurance agent when taking out a policy on your home.  Mold is a sneaky culprit that likes to sneak up in dark hidden spaces.  There is no way to know what is happening between your walls, but if you notice musty odors or visible growth you may have a mold issue. Here are some tips to help minimize your risk for developing mold within your home:

  • Keep humidity levels below 50% if at all possible.

  • Be sure to properly ventilate shower, laundry and cooking areas.

  • Fix any leaks in the roof, windows or walls as quickly as possible.

  • Have your home dried out and cleaned by a certified professional within 24-48 hours of flooding.  

If you suspect a problem, call us today.  At SERVPRO of Mobile Northwest, we have certified mold remediation specialists who will come out and evaluate your home.  Working with you and an Independent Hygienist, if necessary, we will develop a customized treatment plan to rid your home of mold and restore a happy, healthy home.  

Fire Leads to Water

1/4/2018 (Permalink)

Fire Damage Fire Leads to Water Fire and Water Restoration in Mobile, AL

Fire restoration is our business.  We are so glad that we can be there to help people put the pieces back together after a fire.  There is so much more involved than simply repairing the damage and cleaning up the soot.  Often times fire damage and water damage go hand in hand.  Obviously the way to put out a fire is with water.  As firefighters spray a blaze to put the flames out, many times contents that were not affected by the fire itself can end up as collateral damage.  At SERVPRO of Mobile Northwest, we have crews that have been highly trained and certified in both Fire Damage and Water Damage.  From the moment we arrive on site, we communicate with our clients every step of the way and let them know exactly what to expect.  A fire is a very traumatic and stressful experience and we realize we are there not only to clean up, but also to console our clients as much as we can.  You can rest assured that from the packout process through the cleaning and delivery back to their homes, we will be there to assist with all of their questions and concerns.  And our state of the art processes and technologies, including the Esporta washing system, means we can clean their contents better than ever before.  From various soot damage to the formidable staining that soot and water can lead to, we can do it all.  

Can you Spot Water Damage?

12/12/2017 (Permalink)

Water Damage Can you Spot Water Damage? We have the technology to identify hidden leaks.

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house.

1. Check the Floors
No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains
Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside
Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

Disasters Don't Plan Ahead

9/6/2017 (Permalink)

SERVPRO Recognizes National Preparedness Month with a Reminder to Home and Business Owners:

Disasters Don’t Plan Ahead. You Can.”

Local disaster restoration specialist offers no-cost tools to help property owners prepare a comprehensive emergency readiness plan

Mobile, AL (Grassroots Newswire) August 23, 2017 - September is National Preparedness Month (http://www.ready.gov/September), an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for the unexpected. In support of this initiative, John Mayhall, owner of SERVPRO® of Mobile Northwest, encourages Mobile property owners to take the following two steps now to protect their family, home, and business in the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you don’t yet have a plan, use the tools provided by FEMA to get started. (https://www.ready.gov/make-a-plan)

  1. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said Mayhall. “The most effective response to any emergency is a fast response. That’s why having critical system and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.”

SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp. Local business owners can take an additional preparedness step by designating SERVPRO of Mobile Northwest as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app.

“Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said Mayhall. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone.”

SERVPRO® of Mobile Northwest specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of Mobile Northwest, please contact John Mayhall at (251) 633-7500 or tmayhall@SERVPROmobilenw.com. For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please visit www.ready.SERVPRO.com.



About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Ready for Whatever Happens

9/5/2017 (Permalink)

At SERVPRO, our job is all about being “ready for whatever happens.”  Our whole business is driven by and centered around emergency situations.  From small water leaks to large catastrophic storms we have a plan in place to ensure our clients are taken care of quickly and efficiently.  September is National Preparedness Month and it serves as a great reminder of the importance of having an emergency plan in place.  You should always hope for the best, but prepare for the worst.  Although it is our business, many people don’t think about making emergency preparations for their home and family until it is too late.  SERVPRO has partnered with the Red Cross to provide resources to help you get your plans in place. For even more resources and tips, you can also check out https://www.ready.gov/september.   Nobody can predict the future, but they can prepare for the unexpected.  Having a plan in place can ensure safety and help you recover faster!

Ready for Whatever Happens

9/5/2017 (Permalink)

At SERVPRO, our job is all about being “ready for whatever happens.”  Our whole business is driven by and centered around emergency situations.  From small water leaks to large catastrophic storms we have a plan in place to ensure our clients are taken care of quickly and efficiently.  September is National Preparedness Month and it serves as a great reminder of the importance of having an emergency plan in place.  You should always hope for the best, but prepare for the worst.  Although it is our business, many people don’t think about making emergency preparations for their home and family until it is too late.  SERVPRO has partnered with the Red Cross to provide resources to help you get your plans in place. For even more resources and tips, you can also check out https://www.ready.gov/september.   Nobody can predict the future, but they can prepare for the unexpected.  Having a plan in place can ensure safety and help you recover faster!