Recent Posts

All About Soot

7/12/2018 (Permalink)

All About Soot

As defined by the Merriam-Webster Dictionary, soot is “a black powder formed when something is burned : the very fine powder that colors smoke”.   Most of us know what soot is, but did you know there are various types of soot based on what has burned and what started the fire?  At SERVPRO of Mobile Northwest, we clean each item based on its material composition as well as the type of soot. In order to provide the best results, you must determine the type of soot before you begin the cleaning process to ensure the proper methods are used.  Contents may be affected by:

  • Wet soot - results from an oxygen-starved, low smoldering fire with high moisture levels.   

  • Dry soot - caused by high-heat, high oxygen fires with natural materials.

  • Protein soot - typically a fire in the kitchen caused by overcooked meat.  This is usually hard to see but covers all surfaces with a sticky, hard to remove residue.

When it comes to cleaning up after a fire, even a small one, it is a job best left up to the experts.  Our team has undergone extensive training to understand how each type of fire can leave behind its own calling card.  We have the tools and knowledge to make it,  "Like it never even happened."

Hide and Seek

7/12/2018 (Permalink)

Hide and Seek

Mold growth in your home can bring with it a wide array of problems and should be remediated as quickly as possible by a certified professional.  But what happens when you suspect their might be a problem but you can’t locate the culprit. Often homeowners will begin to think there may be mold in their home due to increased allergy, asthma issues, or just a distinctive “musty” smell.  The problem is that mold is a sneaky adversary and often sneaks in to hidden spaces. Most often it is found hiding out behind appliances, under cabinets, in the walls, behind baseboards and in crawl spaces, just to name a few. At SERVPRO of Mobile Northwest, our team members have the training and experience to effectively locate mold, wherever it may be hiding.   If you suspect you may have a mold issue in your home, contact us at 251-633-7500 to schedule an inspection.

The SERVPRO Advantage- Esporta Washing System

7/12/2018 (Permalink)

The SERVPRO Advantage - Esporta Washing System

At SERVPRO of Mobile Northwest we offer a full range of services to meet the unique needs of each commercial client.  One of the ways that we set ourselves apart from the competition when it comes to commercial cleaning services is our Esporta washing system.  From laundry and lines to delicate drapes and textiles, the esporta can clean it all. Using a patented hydraulic quadrant system, this amazing system can even clean leather goods, sports equipment and so much more.  Each item that is cleaned is washed in a unique mix of detergents specifically customized to the type of item and contaminant. The Esporta can clean items that would have been discarded using previous washing methods.  From heavy soot and sewage to mold and mildew, the Esporta can effectively remove 99.999% of contaminants. If you have specialized cleaning needs, contact the experts at SERVPRO of Mobile Northwest.

 

Creating a Fire Safety Plan

7/12/2018 (Permalink)

Creating a Fire Safety Plan

Fire can spread quickly throughout a structure and the smoke that precedes it can completely engulf a home in as little as two minutes.  It is important that you create an escape plan and practice it often to ensure that you make it out of the fire safely. The first step in creating your plan, is to draw up a grid of your home.  The National Fire Protection Agency has a free downloadable resource to help you get started. Click here to be taken to their website.   Next, establish all exit points including both windows and doors.  If you have a multi-level home with bedrooms on the top floors, you should invest in escape ladders that attach to the windows.  If you have small children, practice their escape routes frequently and make sure that they are familiar with the sound of the smoke alarms and know what it means.  At SERVPRO of North Mobile County, we are experts at fire restoration, but even we can’t always save everything when it comes to fire. There is no “restoration” when it comes to your life, so we want to help you stay safe and have a plan in place.

ICAT Inventory System

6/14/2018 (Permalink)

Water Damage ICAT Inventory System ICAT and SERVPRO of Mobile Northwest

iCAT Inventory System

When you experience a water loss in your home, the stress can be intensified when you have to move many of your belongings out to begin the recovery process.  At SERVPRO of Mobile Northwest, our goal is to make this process as easy as possible for you. One way in which we do that is through our iCat inventory system.  This electronic inventory tool allows us to catalog each item we pack up and note the location to ensure accurate tracking of your contents. Each item is photographed and receives a unique barcode as it is being packed by our crew.  Once it is at our shop, the item is cleaned and receives a new label, allowing our team to place the item in the correct room upon its return to your home. During this entire process, you have the ability to view the contents through the web portal and request any items that you may need during the cleanup.  Using this innovative inventory process gives our customers piece of mind by knowing where their contents are at all times. It is just one more way that SERVPRO of Mobile goes above and beyond to care for our customers.

Water Safety and SERVPRO of Mobile Northwest

6/14/2018 (Permalink)

Water Safety

We spend a lot of time helping our customers learn more about water damage and the ways they can protect their homes.  But what about protecting yourself when it comes to water? With summer in full swing, many of you will be visiting beaches, lakes, rivers and pools trying to beat the heat.  Whether you are swimming or enjoying water sports, it is very important for you to always be aware and take proper safety precautions to protect your family. At SERVPRO of Northwest Mobile, we want to remind you that although beautiful and fun, water can pose serious hazards if not respected properly.  

  • When swimming in natural bodies of water, be cautious of currents and underwater hazards.

  • Never swim alone!  

  • Make sure that children never swim without adult supervision.

  • Teach children how to exit the pool unassisted in case they were to ever fall in.

  • While boating or participating in other water sports, always wear a life jacket!

The Red Cross has loads of great tips on water safety.   CLICK HERE to be taken to their website for more information.

"Firing " Up Some Summer Fun!!

6/14/2018 (Permalink)

Fire Damage "Firing " Up Some Summer Fun!! #FridayattheFirehouse

“Firing” Up Some Summer Fun!!!

At SERVPRO of Mobile Northwest, we love our First Responders!  We are actively engaged with many programs that they offer as part of their community outreach.  We started out with our Feeding Firefighters campaign. Since its inception in January 2017, Feeding Firefighters has allowed us to go to each station and get to know these amazing men and women who so bravely and selflessly serve our community.  This Summer we have partnered with the City of Mobile Fire-Rescue to offer a program called “Firehouse Friday”. Under this program, a different fire station will be open to the public each Friday during the summer. The program runs from June 1st through August 31st.  The events run from 5:30pm until 7pm, complete with refreshments, games and art stations. Kids of all ages can come out, tour the stations, meet the crews, explore the trucks and much more. We are excited to be a part of this awesome event and look forward to partnering with the City of Mobile Fire-Rescue on future endeavors.  

What to do until help arrives?

6/14/2018 (Permalink)

Water Damage What to do until help arrives? SERVPRO of Mobile Northwest is ready 24/7

What to do until help arrives...

Although there is no foolproof way to prevent water damage there are some steps that you can take to minimize damage should it ever happen to you.  First, call SERVPRO of Mobile Northwest as soon as you notice the damage. In the warm, humid climate here along the Gulf Coast, water damage can quickly become much worse and even lead to mold if not treated promptly.  Also, by acting quickly you can often salvage items, such as wood floors, that would have to be removed it not attended to in a timely fashion. After calling SERVPRO of Mobile Northwest, there are a few steps that you can take until we arrive on-site.  

  • Shut off water to the source of the leak, if possible, and call a qualified service to repair if necessary.   

  • Turn off power to affected areas if necessary.   

  • Use wood blocks or even aluminum foil underneath wooden furniture legs to protect them from the water.

  • Keep curtains and other hanging fabrics out of the water.

  • Pick up any loose belongings and electronics out of the standing water.  

Remember, if you experience a water loss, we are here 24/7.  We will be onsite at your residence or business within 1 hour to assess the damage and develop a plan to make it ..."Like it never even happened.®"

Hurricane Preparedness

5/9/2018 (Permalink)

Storm Damage Hurricane Preparedness Are you ready?

Hurricane Preparedness

The flowers are blooming, the air is thick with humidity and pollen and school is just about to be out for the summer, you know what that means???  Well for us here along the Gulf Coast, it means it’s time to start thinking about hurricane season! Hurricane Season runs from June 1 through November 30, 2018, with the height of the season falling around the middle of September.  Even though our minds are more focused on barbecues and beach trips, it is best to go ahead and create a plan so that you are fully prepared if Mother Nature turns her fury our way. If you aren’t sure of where to begin, there are lots of resources out there to help you find your way.  A great place to start is Ready.gov and RedCross.org.  These sites will help you create a supply list, communication plans and even design an evacuation plan should it be necessary.  If you own a business, you can contact SERVPRO of Mobile Northwest to create an Emergency Ready Profile. This is a free service that compiles vital emergency information, photographs of crucial shutoffs, and contacts into an easily accessible app form.  Residential customers, you can create your own ERP by visiting clicking here.  Having a plan in place can help you minimize damage and recovery times!

Crawfish for a Cause 2018

5/9/2018 (Permalink)

Crawfish for a Cause 2018

The only thing hotter than this year’s Crawfish for a Cause event were the Mudbugs themselves.  DIP Seafood was onsite in their decked out crawfish kitchen on wheels, cooking up more than 1800 pounds of the delicious delicacy for more than 350 of our “closest” family and friends to enjoy!  We want to thank everyone who came out to support the event this year. Thanks to you and our local sponsors, we were able to raise over $10,000 to support the USA Medical Center’s Arnold Luterman Regional Burn Center.  The money is still rolling in, so we will have a final count on down the road but we just wanted to let you all know what an awesome job our community did supporting this event. We are so proud to have another successful year under our belts and look forward to next year’s event being even bigger and better!  Don’t forget to like our Facebook page to keep up with all of the news and important dates as we look forward to 2019.