Recent Posts

We are the Emergency Plan Experts in Mobile, AL

3/11/2018 (Permalink)

Commercial We are the Emergency Plan Experts in Mobile, AL Sherri Marlin has been awarded as Top 10 Sales Rep in establishing ERP Profiles nationwide.

The SERVPRO Emergency READY Program® (ERP) is an exclusive utility that offers numerous benefits for our clients.  This invaluable tool helps us improve client relationships and protect them in the event of emergencies.  Sales representatives provide free consultations to our clients and compile all of their emergency information into an easily accessible app for Apple and Android devices.  An ERP can greatly minimize the costs and business downtime associated with a disaster.  Recently Sherri Marlin, a Sales Representative with SERVPRO of Mobile Northwest was recognized for her achievement in establishing ERP Profiles.  As one of the Top 10 users in the entire franchise system, she has helped a multitude of her clients prepare for the unexpected.  Just like Sherri, all of our Sales Reps are experts in compiling ERP’s for area businesses.  If you would like to prepare your business before disaster strikes, call SERVPRO of Mobile Northwest and ask to speak to your local sales representative.   

Hoarding in Mobile, AL

3/11/2018 (Permalink)

Hoarding is a recognized medical condition that, if left untreated can spiral very quickly out of control.  There are a variety of different hoarding compulsions ranging from new possessions to animals to keeping old trash and food.  Many times the hoarding is completely hidden from view within a home whose exterior may look neat and tidy. You never know what you will encounter when you are called out for a “hoarding” clean up.  As you can see from this picture, at SERVPRO of Mobile Northwest, we follow all OSHA guidelines to ensure the safety of our employees and dispose of all contaminated contents according to set standards.  You never know what may be hiding underneath each pile and it is critical that you leave this type of cleanup to the experts here at SERVPRO.


Fire Heroes

3/7/2018 (Permalink)

Fire Damage Fire Heroes SERVPRO Serves in Mobile, AL

When a fire occurs it can be a terrifying experience.  At SERVPRO of Mobile Northwest we come in after the trauma has occurred to begin the cleanup process and help you get your life back on track.  For many of our customers we are small heroes in their eyes as we clean and care for their personal contents and home. We are there to help put back the pieces, but we want to salute the REAL Heroes of Fire...our local Firefighters.  Each day these brave men and women put their lives on the line to save others and help save their homes and businesses. We can only show them a small token of our gratitude but it is our goal to make sure they know how much they are appreciated.  As part of that ideal, we started the SERVPRO Serves: Feeding Firefighters program in 2017. Each month we pick one firehouse in our area to receive lunch on us. We want all of our local fire heroes to know that their service does not go unnoticed!

Esporta and Sewage Clean Up

3/7/2018 (Permalink)

At SERVPRO of Mobile Northwest we are dedicated to improving our processes and technologies to provide our clients with the most efficient and premier service in the restoration industry.  One way in which we have revolutionized the cleanup process is my implementing the Esporta washing system. This ground-breaking approach to soft contents cleaning means that we can salvage items that would have previously been discarded.  The Esporta uses a patented system of chambers to hold items in place while pushing water and cleaning agents through the contents. This effectively and safely flushes out over 99.999% of contaminants bringing the items to food grade quality.  Using the Esporta washing we can safely clean a variety of soft contents, from textiles to leather goods and many things in between. The Esporta is even capable of cleaning items damaged by sewage and other bio-contamination.

We Are Family

3/7/2018 (Permalink)

Community We Are Family Coming together for our SERVPRO family!

At SERVPRO of Mobile Northwest we are so lucky to love the community we serve.  We enjoy being able to give back through events such as Crawfish for a Cause and SERVPRO Serves: Feeding Firefighters.  Supporting the greater Mobile area is an awesome honor, but it is even more amazing to be able to support a member of our very own SERVPRO of Mobile Northwest Family! Recently, one of our employees lost everything in a house fire.  We immediately came together to raise funds, collect donations and do everything we could to help this special person get back on their feet. We hosted a BBQ event, selling plates and whole Boston Butts to raise money. It was truly humbling to see the community come together for us and give back to help one of our own.  Thanks to the hard work of our employees and donations from local businesses and individuals, we were able to raise nearly $5,000 and a large assortment of household items and clothes. We are so grateful for your support!

Green Cleaning in Mobile, AL

3/4/2018 (Permalink)

Spring is right around the corner and that means it’s time for the heavy duty scrubbing that we have neglected over the past few months. Do you dread the thought of all that cleaning? Maybe you don't know how to best clean certain areas or you don't have the proper tools to do the job. Whatever the case don't forget that green means clean! Let SERVPRO wipe your worries away and get your home or office in tip top shape to kick off the summer season.  And you can rest assured that all of our cleaning methods are effective and safe for you, your home and our environment.  When we say GREEN CLEANING, we aren’t just talking about the color of our uniforms! We will make it, "Like it never even happened."

Commercial Cleaning Specialist

2/19/2018 (Permalink)

The SERVPRO name has become synonymous with being the Fire and Water Restoration Industry but we do so much more!  It is true that we are always there to help customers through an emergency situation, but we offer many services geared towards the everyday needs of our commercial clients.  At SERVPRO of Mobile Northwest, we take pride in being a “one stop shop” for all of your commercial cleaning needs.  From complex laundering needs to cleaning walls covered with years of grease building, we can handle it.  One thing we enjoy so much about caring for your commercial cleaning needs is the challenge it offers.  Many of the services we are now offering were new territory for us.  We have had to master new techniques, implement new technologies, expand employee training and learn new skills.  We look forward to helping you with your unique commercial cleaning needs and continuing to expand our “one stop shop” here at SERVPRO of Mobile Northwest.

National Fire Awareness Week

2/6/2018 (Permalink)

As we enter February we are focused on Fire and the widespread damage it can cause to those affected by its wrath. February 4-10 is National Burn Awareness Week and we want to focus our attention on how we can help burn victims. One way that we can help those affected is to support the resources that are available to aid in their recovery. We have devoted our time and energy for over 5 years now to help raise funds for our local burn center. The USA Medical Center's Arnold J. Luterman Regional Burn Center is the only facility of its kind within a 250 mile radius to offer complete patient care from injury through recovery. Each year we host Crawfish for a Cause to raise funds for this amazing facility. This family friendly event offers all you can eat crawfish and beverages, live music and a silent auction. Tickets are only $25 for those 10 and over and include all you can eat crawfish and beverages. Children 9 and under are free. All proceeds go directly to the Burn Center. Last year we were able to donate over $12,500 to help this awesome cause. Tickets can be purchase on Eventbrite or by contacting our offices at 251-343-0534.

Are You Ready?

2/6/2018 (Permalink)

We all know that the best time to prepare for a disaster is before it happens. Having a plan of action in place can help us protect our property and our loved ones. In the insurance industry, the number of claims and claims costs can be drastically reduced when you give your customers the tools to minimize or prevent many common risks. Being prepared is especially important for property owners and businesses. Downtime means lost revenue and that have a big impact on your bottom line in 2018. Research has shown that as many as 50% of businesses never reopen after after experiencing a disaster. We can help get you ready for the unexpected in 2018. Call SERVPRO of North Mobile to schedule your FREE Emergency Ready Profile consultation. We come to you and put together a customized plan with all of the resources you need to get your customer or business ready for the unexpected. This no cost service gives you all of the tools you would need in a disaster situation at your fingertips. The entire plan is available in an easily accessible app form for all Apple and Android devices. Call us at 251-343-0534 for more information!

Magic of SERVPRO in Mobile, AL

1/4/2018 (Permalink)

Water Damage Magic of SERVPRO in Mobile, AL Onsite with a client making it. "Like it never even happened".

Most consumers don’t understand the science of drying that is involved in water restoration.  To many it is simply like magic.  Their home is wet, the SERVPRO calvary comes to the rescue in their green vans and it is dry.  Damage seems to magically disappear, but the truth is much more involved than industry outsiders may realize.  When you experience a water loss and call SERVPRO of Mobile Northwest, the first thing we do upon arriving on the scene is to evaluate the situation.  Utilizing exclusive DryBook Mobile technology, we key a variety of variables in to our tablets and formulate a customized plan of action based upon each customers’ unique situation.  There are a multitude of factors that affect how we formulate our plan of attack.  First, what category of water is involved?  Clean water from a supply line, for example is handled completely differently than a sewage backup.  The location of the affected areas and the materials involved contribute to the level of remediation versus replacement.  The time of year, humidity levels and length of time the water sat also play a role in drying times.  All of our first responders are Certified Water Restoration technicians who have extensive training in evaluating all of these variables to give our clients the best results. It may look like magic but it’s actually the science that makes SERVPRO the leader in the industry.