Recent Posts

We Have You Covered

11/15/2018 (Permalink)

When it comes to storm damage, SERVPRO of Mobile Northwest has you covered.  We have the training and experience to help you with any storm situation that Mother Nature may throw your way.  As part of the SERVPRO Disaster Recovery Team, we have responded to weather situations all over the country to help those affected by storm.  Being a part of this national network of franchises has given us invaluable hands on experience in a variety of storm situations.  In addition to the training we receive in the field, the team members here at SERVPRO of Mobile Northwest have undergone extensive education in water restoration and have received their IICRC certification.  You can’t always plan for the unexpected, but you can have plan of action.  Knowing who you will choose when you need help is the first step.  Don’t trust your home to just anyone.  If you experience storm related damage, call the experts at SERVPR of Mobile Northwest.

No Job is Too Big

11/15/2018 (Permalink)

When it comes to commercial water damage, preparation is a critical factor.  Having an emergency plan in place can significantly reduce costs and business down time.  When you have critical information such as shut off locations at your fingertips, you can stop the source of the water loss much faster.  Did you know that a quarter inch pipe can lose up to 23 gallons per minute?  At SERVPRO of Mobile Northwest, we are always Here to Help® after a water loss.  No job is too big or too complex for us to handle.  From multi-unit commercial buildings to massive warehouses, we have taken care of all types of damage.  We have the team, the training, the equipment and the experience to take care of “whatever happens”.  If you experience damage in your commercial structure call the experts at SERVPRO of Mobile Northwest to make it “Like it never even happened”. 

Helping You "Be Ready"

11/15/2018 (Permalink)

We are always Here to help® when disaster strikes; however, we are also Here to help® you BEFORE the loss as well.  To help you be better prepared for the unexpected, SERVPRO has developed a service called the Emergency Ready Plan (ERP).  The ERP is an emergency plan customized specifically for you to help minimize business downtime should disaster strike.  In the wake of a loss, your business faces lost productivity and revenue.  Having a plan in place can dramatically reduce the amount of damage incurred and help you get back on track faster!  How does it work?  A SERVPRO of Mobile Northwest team member will come out and photograph all shut offs and compile locations and vendor information into an easily accessible app form.  Should you ever experience a water damage this valuable information can drastically reduce the impacts.  To schedule a consultation for your ERP, call us today at 251-633-7500.

Our Team

11/15/2018 (Permalink)

At SERVPRO of Mobile Northwest, we take pride in providing our customers with the highest level of service possible.  It takes more than the right knowledge and equipment.  It takes the right people! We rely on our team members to provide results, take care of our customers and exceed expectations each and every day.  We devote extensive time to training, continuing education courses and certifications to make sure they are equipped for success.  We want to give our employees all the necessary tools to deliver superior results on each job.  The reason we invest so heavily in our employees is to make sure that they become invested in what they do each day.  All of our team members have undergone IICRC certification in each area of fire, water and mold restoration.  We also host our own in-house training program to make sure they are well versed in communication and customer service.  We take no short cuts when it comes to ensuring that you receive the best service possible from SERVPRO of Mobile Northwest!

Faster to Any Disaster

11/15/2018 (Permalink)

At SERVPRO of Mobile Northwest, we are dedicated delivering superior service to our clients.  When the unexpected occurs, it can be overwhelming and stressful.  When you need help, you need it now!  That is why we have worked tirelessly to develop systems and procedures that ensure you get the fastest response possible.    We guarantee that:

  • You will receive a call back within 15 minutes of calling our offices to report the loss.
  • Within 1 hour a first responder will be on-site to evaluate the situation.
  • Within 3 hours a crew will be on site to begin the mitigation process.

We don’t just take care of fire and water either.  At SERVPRO of Mobile Northwest, we also offer a wide range of services including mold remediation, biohazard cleanup and specialized cleaning.  If you experience a loss in your home or business, we are Here to help.®  Call us today at 251-633-7500. 

Industry Leaders

11/15/2018 (Permalink)

At SERVPRO of Mobile Northwest, we are leaders in the fire restoration industry.  As part of a national franchise system that blazed the path to modern day fire restoration techniques, we know how to handle it all.  Our experience and training mean that we know how to approach each unique situation and create the most efficient restoration plans for the most outstanding results.  We understand that fire in your home may be one of the most stressful situations you will ever face.  That’s why we focus not only on the cleanup but also the customer care aspect.  We want to help make this process as easy as possible for you.  This means you can expect open communication, highly trained and IICRC technicians and the best technology and techniques available.  We also handle every step of the recovery plan, so that you don’t have to deal with multiple vendors.  From structure cleaning, contents packout and storage, and textile cleaning we do it all.  Making sure we return your home to its preloss condition is our top priority.  If you ever face a fire in your home, you don’t have to face it alone.  Call the experts at SERVPRO of Mobile Northwest.

Storm Surge Along the Mobile, AL Gulf Coast

9/4/2018 (Permalink)

Storm Surge 

Hurricanes bring with them a range of dangerous weather scenarios, from high winds and rain to spin-off tornadoes and storm surge.  Although you may think the wind may bring the most devastation, storm surge is often the culprit. What exactly is storm surge?  As defined by the National Oceanic and Atmospheric Administration (NOAA) storm surge is “an abnormal rise in seawater level during a storm, measured as the height of the water above the normal predicted astronomical tide.”  The surge is caused by the wind of the storm pushing water onshore as it makes landfall.  Although storm surge is primarily a concern closer to the coastline, the surge can affect bays and rivers as it forces the water that normally flows into the ocean back up in to these waterways.  It is important to pay attention to tides and storm surge predictions if you live close to any source of water as it could be affected.  Our storm teams here at SERVPRO of Mobile Northwest are always ready to roll out immediately following a storm.  We have the resources and highly trained team members to quickly tackle any flooding or water loss situation you may face.  If you are affected by any type of storm damage, contact us at 251-633-7500.

Flooding by State

9/4/2018 (Permalink)

Flooding by State 

Living in an area with such an abundance of water and a proclivity for hurricanes, you might rightly assume that Alabama would be one of the record holders for flooding in the U.S.   However, you may be surprised to learn that Alabama is one of only two coastal states to make the top 10 for the past decade.  Mississippi also made the top 10 for the most flood claims, but the other eight states were all inland.  Here’s how they stacked up based on presidential disaster declarations based on Presidential Disaster Declarations (PPD).

  • Arkansas (17)
  • Oklahoma (16)
  • Tennessee (16)
  • Kentucky (16)
  • Iowa (16)
  • Missouri (15)
  • West Virginia (15)
  • Mississippi (15)
  • Nebraska (14)
  • Alabama (14)

When it comes to natural disasters, flooding can be hold some of the most devastating impacts.  At SERVPRO of Mobile Northwest, as a member of SERVPRO’s national network of disaster response teams, we have witnessed this first hand.  We want you to know that if you are ever impacted by flooding, we have the tools, the manpower and the experience to help you get your life back on track faster!

Evacuation Zones

9/4/2018 (Permalink)

Evacuation Zones 

Although we have been fortunate not to have a major hurricane since Katrina, SERVPRO of Mobile Northwest wants to remind you not to let your guard down.  Often, when there is a lull in the tropical storm pattern, you may get complacent.  Preparation and education are always key to protecting your property and your family.  Should a major storm event approach our area we want to make sure you are ready.  In the event of an imminent threat, the City of Mobile has outlined evacuation zones based on location.  You can CLICK HERE to see a full map of the evacuation zones.  We strongly encourage you to take a look and find what zone you are in.  The National Weather Service will issue evacuation advisories based on the path of the storm as it makes landfall.  You should evacuate immediately when asked to do so to protect yourself.  Make sure to have your emergency supply kit on hand as you do so.  If you aren’t sure what you should have in your emergency kit, CLICK HERE to be taken to Ready.gov for your disaster supply checklist.

Lighting and Fires

9/4/2018 (Permalink)

Lightning and Fires 

Here in Mobile we are no stranger to strong pop up thunderstorms.  In addition to strong winds and flash flooding, these storms also bring with them the threat of dangerous lightning strikes.  Each year, lightning causes over 20,000 structure fires in the U.S. accounting for nearly $500 million in property damage. Lightning related fires are most common in the months of June through August and most often occur in the afternoon or early evening.  Although this “peak season” varies from region to region, it is safe to say that it is accurate for us since we have an abundance of strong summer storms.  So how does lightning “hit” your house?  Lightning generally takes the path of least resistance when moving from cloud to ground.  In your home it may enter through water or gas pipes, electric lines, phone lines, cable lines, or metal gutters or window frames.  Basically anything “conductive” is fair game for lightning.  The most common area for a fire to begin because of a lightning strike is the attic.  Lightning that enters through an electrical avenue may cause a power surge and “fry” anything connected on the same circuit, but not start a fire.  SERVPRO of Mobile Northwest is always “Ready for whatever happens” and we want to make sure you are too.  CLICK HERE for tips on how to protect your home from lightning strikes.