Recent Posts

How You Can Prevent Water Damage

12/5/2019 (Permalink)

Water damage in your home may be more common that you would expect.  You may only think of flooding or other catastrophic storm situations when you think of water damage, but little everyday mishaps can cause big trouble.  It is impossible to be fully prepared for every scenario, but there are some small steps that you can take to prevent the stress that comes along with a water damage.  First, know the most common culprits.  Small water lines to appliances such as ice maker lines are at the top of the list.  Often, your refrigerator is against a wall so you may not even realize there is a leak until the water has seeped through walls or flooring.  Make sure to check lines to ice makers, washing machines and dishwashers regularly.  These lines do have a life expectancy and may need to be changed out over the life of the appliance.   As with appliances, leaky plumbing or HVAC pipes are also a leading cause of water damage in residential structures.  Make sure to check these regularly yourself or by a professional, especially if you live in an older home.  Also, be sure to shut off water when you leave for an extended period of time.   A small water damage that occurs can quickly become a major disaster if it is left sitting in a vacant home.  If you do experience a water damage in your home, you can rest assured that SERVPRO of Mobile Northwest is available 24/7 to help!

SERVPRO Magic

12/2/2019 (Permalink)

We have been told by many of our clients that the work we do is like “magic.”  Everything is wet and then magically it’s dry and restored to its preloss glory.  Much to our own disappointment, the team SERVPRO of Mobile Northwest aren’t magicians and we don’t have a bright green magic wand. Our highly trained technicians are actually experts in the “science of drying."  Drying is a complicated process that requires a working knowledge of psychrometry in order to fully dry a structure.  A psychrometer is a tool used to measure the humidity within the atmosphere.  Water can damage structures through both direct contact and by being absorbed through moisture in the air.  It is critical that the moisture content of the air be monitored to ensure the effectiveness of the drying methods being utilized.  At SERVPRO of Mobile Northwest, our team members have undergone rigorous training to become experts in the “science of drying.”  They hold various IICRC certifications including:

  • Applied Structural Drying
  • Commercial Drying Specialist
  • Water Damage Restoration Technician

Although we may not be magicians, we can work magic with technology and knowledge at our fingertips. If you experience a water damage, call the experts at SERVPRO if Mobile Northwest to make it "Like it never even happened."®

We Know Property Management

11/9/2019 (Permalink)

At SERVPRO of Mobile Northwest, we work with a wide range of types of property managers.  The term property management is defined as:

The process of managing property that is leased to a tenant.  This includes handling all of the day-to-day activities that are centered around this specified property.  Properties may include residential, commercial and/or industrial real estate including single family dwellings, apartment complexes, hotel facilities, condominium units and shopping centers.  

We know that property management encompasses an exponentially large pool of possible remediation/maintenance scenarios.  We have developed customized cleaning services to meet the needs of each vein of the property management industry.  We have undergone additional training targeted towards facing the unique mitigation challenges that a large or multi-tenant property may present.  We are also in the business of operating a business, so most importantly we understand that downtime means revenue lost.  We have the experience to get any job, no matter how large, done quickly and efficiently.  We also offer a free service to help you prepare for the unexpected.  Our Emergency Ready Profile can help save time and money should you experience damage.  Call our offices at 251-343-0534 for more information. 

Fire Department Honors

11/8/2019 (Permalink)

At SERVPRO of Mobile Northwest, we are so fortunate to love our jobs and the community we serve!  We feel strongly about the importance of giving back and serving others.  As part of that commitment we have developed a number of programs to give back our local firefighters.  Recently, we were honored to receive a surprise visit from Chief Mark Sealy, thanking us for our continued support of these first responders through programs such as SERVPRO Serves: Feeding Firefighters and Friday at the Firehouse.  As a symbol of their appreciation, they presented us with a plaque replicating the shield of the Mobile Fire-Rescue.  This is such an honor and we can't wait to proudly place this symbol of recognition on the wall in our office.  It is truly our pleasure to be able to provide a small thank you to these brave men and women that risk their lives to protect and serve our community!

Biohazard Cleanup

11/8/2019 (Permalink)

Incidents involving biological or chemical contaminants require prompt attention and they don’t always occur during standard business hours.  It is important to have any type of spill cleaned up quickly and properly for health and environmental safety reasons.  SERVPRO of Mobile Northwest has the resources and the highly trained staff to handle any biohazard situation you may encounter, any time of the day or night.  Our team members are certified by the IICRC in proper cleaning and removal techniques.  Our technicians can safely clean all biohazards and dispose of them properly in accordance with OSHA and health regulations. In addition to the technical aspects, there are emotional aspects as well that we have trained our team members to handle.  Whether the loss is due to trauma, sewage backups, chemical spills, hoarding or other biohazards, our technicians will handle the situation with effectiveness and compassion.  If you experience a biohazard loss in your business, remember that SERVPRO of Mobile Northwest available 24/7!

Mold Remediation Experts

11/1/2019 (Permalink)

If you experience a mold issue in your home or business, proper remediation is vital to preventing future problems.  You may be asking yourself where to begin when it comes to choosing a qualified mold remediation company.  As an IICRC certified mold remediation specialist, SERVPRO of Mobile Northwest wants to help you know what to look for when choosing a restoration company.  First, make sure that the company you choose can explain the remediation plan from start to finish.  Once you have hired them to complete the project, you want to make sure that they are always wearing OSHA approved PPE (personal protective equipment).  They should also take proper safety precautions when it comes to protecting areas of your home not affected by mold contamination.  This means that they should be using approved materials such as plastic sheeting to prevent mold spores from migrating.  Other equipment such as HEPA air scrubbers and vacuums, and commercial strength dehumidifiers may also be necessary.  The best way to ensure that your home is restored to a safe and healthy environment is to hire a qualified a certified mold remediation expert. SERVPRO of Mobile Northwest has years of experience and extensive training to ensure that they can help you with all your mold remediation needs.  If you have mold concerns, contact us at 251-343-0534 to schedule an inspection.

Document Drying

11/1/2019 (Permalink)

At SERVPRO of Mobile Northwest, our goal is to be your one stop shop for any cleaning or restoration issue that may arise.  We pride ourselves on being at the forefront of technologies and cleaning methods to fulfill this goal of being a premier restoration and cleaning company.  We are continuously looking for innovative ways to save contents that would have previously been labeled as unsalvageable and discarded.   One of the most amazing procedures we have in our arsenal is out document drying process.  We have become such a digital world, that many of us don’t even think of all the paper items we have around our home or office that could be lost.  Family heirlooms, historical photographs, maps or books.  Many offices still have paper files that could contain vital information.  Now, we can salvage these vital documents using a carefully controlled vacuum freeze-drying method.  This same drying process is used by the Library of Congress and is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration.  In many situations, your documents may not only be exposed to water, but also serious contaminants such as bacteria, viruses, pesticides to name a few.  Not only do we dry your documents, but we also use a gamma irradiation process to ensure that your documents are safely and effectively sterilized. 

Evacuation Zones

9/1/2019 (Permalink)

Although we have been fortunate not to have a major hurricane in recent years, SERVPRO of Mobile Northwest wants to remind you not to let your guard down.  Often, when there is a lull in the tropical storm pattern, you may get complacent.  Preparation and education are always key to protecting your property and your family.  Should a major storm event approach our area we want to make sure you are ready.  In the event of an imminent threat, the City of Mobile has outlined evacuation zones based on location.  You can CLICK HERE to see a full map of the evacuation zones.  We strongly encourage you to take a look and find what zone you are in.  The National Weather Service will issue evacuation advisories based on the path of the storm as it makes landfall.  You should evacuate immediately when asked to do so to protect yourself.  Make sure to have your emergency supply kit on hand as you do so.  If you aren’t sure what you should have in your emergency kit, CLICK HERE to be taken to Ready.gov for your disaster supply checklist.

What Matters Most

9/1/2019 (Permalink)

At SERVPRO of Mobile Northwest, we feel blessed to be a part of the national network that makes up our Disaster Recovery Team.  It has been our honor to serve with SERVPRO’s from around the country to help so many in the wake of devastating natural disasters.  Since joining the Disaster Recovery network, we have been able to assist in cleanup efforts in New Jersey following Hurricane Sandy in and in North Carolina following Hurricane Florence, as well as the floods in Baton Rouge, Houston and Kansas.  We know that what we do means so much to those that we help, but it means so much more to us.  The human connections we have made during these situations are permanently etched in our memories and our hearts.  These people, who are going through the hardest of times have given us beautiful reminders of the strength of the human spirit.  We were truly humbled by the tenacity, the courage and the optimism that we witnessed.  Being part of storm team has helped us more than those that were in need.  It has been a great reminder of what matters most!

Storm Response

9/1/2019 (Permalink)

Living here along the Gulf Coast, we are all familiar with natural disasters and the havoc they can wreak.  We have seen the fury of hurricanes, bringing with them damaging winds, flooding rains and rising waters.  After the storm has passed and the clouds have cleared, everyone moves in to cleanup mode.  But with such widespread damage affecting so many, who do you call to help?  At SERVPRO of Mobile Northwest, we have developed a strategic process and triage system to ensure that we are there to help when you need it most.  At the local level, we have developed standard operating procedures to ensure that we are ready to roll and help our customers quickly.  We work closely with all insurance companies to make sure that we get your life back on track as soon as possible.  We have the manpower, the training, and the resources to make it “Like it never even happened”.  In the event of a catastrophic situation, such as a hurricane or other natural disaster, we also have a highly trained system of back up support to ensure we are there for our clients.  Our national network includes over 1700 strategically located franchised, trained and certified in storm cleanup.  We come together to set up mobile command units where we can dispatch crews to assist in our efforts and ensure nobody is left waiting.  Our commitment to being the best in the industry is unwavering and we are always “Here to help”® when you need it most.