Recent Posts

Dangers in the Attic

7/17/2019 (Permalink)

When it comes to residential fires, those that begin in the attic are often the most devastating.  The most immediate warning signs of a fire are often hidden in this uninhabited space of the home, until it is too late to prevent serious damage.  Since attic spaces aren’t occupied, they are often overlooked when it comes to installing smoke alarms.  Fires originating in the attic often go unnoticed until flames are smoke escaping through the roof become visible outside.  Attic fires can spread quickly due to the amount of wood, storage items and insulation present.  Since they take longer to detect, the often cause much more extensive damage.  Nearly one-third of all attic fires spread to involve the whole building according to the U. S. Fire Administration.  Electrical malfunction is the leading cause of fires accounting for nearly 43% of all attic fires.  Each year there are approximately 10,000 attic fires, resulting in 30 deaths and $477 million in property damage.  There are a few things you can do to protect your home:

  • Install smoke detectors in your attic.
  • Check wiring regularly.
  • Declutter and remove as much storage contents as possible.

If you ever experience a fire in your home, remember that SERVPRO of Mobile Northwest is Here to Help.®  Call us at 251-633-7500.

After the Storm

7/11/2019 (Permalink)

As hurricane season gets into full swing, the thought of potential storm damage is on everyone’s mind.  If you hare a business owner, your worries are compounded by the thought of downtime necessary for cleanup should disaster strike.  When your business is shut down, it means lost productivity and lost revenue.  At SERVPRO of Mobile Northwest, we understand how important it is to get your business back on track.  We have the fastest response times around and we know how to handle any job, no matter how large.  As members of the SERVPRO Disaster Response network, we have seen first-hand the devastation that Mother Nature can cause, and we know how to respond.  When we arrive on-site, we come prepare, with a game plan in mind and we begin the mitigation work right away.  We are your commercial storm damage specialist and we are Here to help!  We can even help before disaster strikes by preparing an Emergency Ready Profile for your business at no cost to you.  Call us today at 251-633-7500 to schedule a consultation.

IICRC Certification - Why It Matters

7/10/2019 (Permalink)

At SERVPRO of Mobile Northwest, we talk a lot about IICRC Certification and how we follow all IICRC guidelines when it comes to the mitigation process.  If you aren’t an industry insider, you may be wondering exactly what the IICRC is and why that certification matters?  IICRC stands for the Institute of Inspection Cleaning and Restoration.  Originally called the International Institute of Carpet and Upholstery Cleaning, this non-profit organization was founded in 1972 and has been setting the standards for the restoration industry ever since.  The IICRC has now grown to be a global organization with more than 53,000 certified technicians and 6,000 Certified Firms around the world.  As an IICRC Certified Firm, you can rest assured that our technicians receive their certification and that we adhere strictly to all guidelines as set for the by the IICRC.  What does this mean?  Our technicians must undergo rigorous coursework focused on standards and practices that are based on proven knowledge.  Once completing the course, they must then pass an exam to prove that they have understood and retained the practices set forth for them.  For you this means you can rest easy knowing that your home or business is in the hands of skilled mitigation experts who have met some of the most stringent standards in the industry.  Taking care of our customers is our number one priority and we take every step necessary to ensure that you receive the highest level of service possible from everyone on our team!

Charging Danger

7/10/2019 (Permalink)

In the current age of technology, electronic devices have become an everyday part of our lives.  We can hardy function without our phones, tablets, smartwatches and a cornucopia of our other electronic companions. At SERVPRO of Mobile Northwest, we understand all too well.  All of our moisture readings and job notes are now electronic, thanks to the innovative DryBook Mobile system.  Our technicians always have a tablet in hand to provide the cutting edge care our customers deserve.  With such constant use also comes the constant need to charge these devices.  Thanks to ever expanding technology, we now have mobile charging packs and wireless chargers, but that hasn’t eliminated the need for the old block and cord.  At some point each day, you probably have at least one device plugged in to a receptacle.  How many times have you disconnected your device but left the charger plugged in to the wall outlet?  Did you know this is becoming an increasingly alarming cause of residential fires?  Most of us have heeded warnings about charging devices on bedding or other soft textiles, but did you know that the same is true for the charger itself? If left plugged in, the charger can continue to draw power and possibly overheat causing a fire.  If not in use, it is best to unplug chargers or make sure that they are connected to a GFI power strip and turn it off when not actively charging a device.   

Its Dry...Now What?

6/11/2019 (Permalink)

When water damage occurs, most people are focused on getting the water up as quickly as possible, but what happens after its gone?  Depending on the severity of your water loss situation, you may be lift with exposed beams, rafters or other structural elements due to drywall being torn out.  You may have exposed concrete due to floors being taken up.  A water damage isn’t necessarily done when the mitigation is complete.  Often there is reconstruction to be done to get the home back to its preloss state.  Who you call to complete that work is up to you, but at SERVPRO of Mobile Northwest we are always Here to help.  We wanted to make the process as seamless as possible for our customers, so we have added construction to our menu of services.  From mitigation through “put-back” we can handle it all, eliminating the hassle of dealing with multiple vendors.  We can now truly make it “Like it never even happened."  For more information on our construction services contact our office at 251-633-7500.

Cleaning Water Damaged Textiles

6/11/2019 (Permalink)

When water damage strikes, it is often not just the structure that is affected, but the contents as well.  Depending on the degree of contaminants in the water, this isn’t a job for your usual laundromat.  You need the experts in clean to ensure your textiles are returned to their preloss condition.  At SERVPRO of Mobile Northwest, we utilize the cutting-edge technology of the Esporta washing system to ensure your textiles are free of contaminants.  The Esporta uses a patent four quadrant system and unique blend of cleaning solutions to remove up to 99.9999% of contaminants, restoring textiles to food grade quality.  This allows us to clean items that would have previously been deemed unsalvageable.  We can even clean items damaged flood waters or sewage.   The unique quadrant system allows us to clean a wide variety of contents including leather goods, purses, shoes and even fragile items such as porcelain dolls.  Once cleaned items are carefully dried, pressed folded and packed up to await transport back to your home.  

Fire Packout Inventory

6/11/2019 (Permalink)

When you experience a fire in your home, the stress can be intensified when your belongings have to be transported for cleaning.  At SERVPRO of Mobile Northwest, our goal is to make this process as easy as possible for you. One way in which we do that is through our iCat inventory system.  This electronic inventory tool allows us to catalog each item we pack up and note the location to ensure accurate tracking of your contents. Each item is photographed and receives a unique barcode as it is being packed by our crew.  Once it is at our shop, the item is cleaned and receives a new label, allowing our team to place the item in the correct room upon its return to your home. During this entire process, you have the ability to view the contents through the web portal and request any items that you may need during the cleanup.  Using this innovative inventory process gives our customers piece of mind by knowing where their contents are at all times. It is just one more way that SERVPRO of Mobile Northwest goes above and beyond to care for our customers.

What To Do?

6/5/2019 (Permalink)

You come home and find your carpeting a squishy, wet mess.  What should you do?  If there is standing water, you should turn off the electricity first to reduce the risk of receiving a shock.  Next, you will need to locate the source of the water.  You may need to call a plumber or HVAC technician to help determine and repair the source of the water damage.  Once the water has been stopped, you will need to contact SERVPRO of Mobile Northwest.  We guarantee that we will arrive on-site within and hour to assess your water damage and crews will begin work within 3 hours.  When it comes to water damage, time is of the essence and can save time and money.  The faster we arrive on-site also increases the chances of salvaging contents.  We recommend moving electronics, important paperwork and pictures and keepsakes out of the affected areas as quickly as possible.  You can also slide plastic or foam blocks under the legs of wooden furniture to protect it until we arrive on site to begin the mitigation.  If you experience water damage call us right away at 251-633-7500.

Ring of Fire

5/6/2019 (Permalink)

Ring of Fire can has taken on many connotations throughout the years.  Maybe the most famous use of the phrase was the Johnny Cash song, but have you ever heard of it when discussing Gulf Coast weather?  Storms are all too common along our stretch of the shore.  From hurricanes to summertime thunderstorms, to even the rare ice storms in the winter, we have seen it all.  We are all too familiar with the extremities of mother nature and how it can change on a dime.  This summer in June 2018, there was a new phrase coined as a ring of fire” thunderstorms made their way onshore.  Okay, so maybe this isn’t the scientific term, but many media stations in our area quickly coined the phrase.  The “ring of fire” storms were a group of tightly clustered severe thunderstorms that spun around an area of high pressure, bringing a weeklong super soaker effect to areas from the Mississippi coast to the Florida panhandle.  Although many of us think of hurricanes when we think of catastrophic events, random weather phenomenon such as these can bring equal amounts of damage.  Luckily, you can always count on the experts here at SERVPRO of Mobile Northwest to be here to help you when disaster strikes.

What is Storm Cleanup?

5/1/2019 (Permalink)

We talk a lot about storm cleanup at SERVPRO, but what exactly does that encompass?  Storm cleanup can refer to a wide variety of different situations.  From localized pop up severe events such as thunderstorms and flash flooding, to widespread natural disasters such as hurricanes and tornadic outbreaks.  The wide array of scenarios can leave a variety of damage in their wake.  That is why it is important to call the experts at SERVPRO of Mobile Northwest, if you ever experience any type of damage as the result of a storm situation.  We have the knowledge and experience to handle any type of damage Mother Nature may throw your way.  As part of the national network of SERVPRO Storm Response franchises, we have responded to numerous storm situations throughout the country.  Our hands-on expertise means that you can trust you are receiving the best service each time we arrive on-site!