What our Customers say...


Thank you and thanks for all of your assistance...you've made this a way less stressful event than it might have been!

You came out to check moisture in our home.  He was very helpful, friendly and knowledgeable.  I was very happy with the service. 

The men were extremely friendly and helpful with the moving of the unsalvageable contents.  Thank you!

I was 100% satisfied with your service.  Although it was an unfortunate event, I enjoyed having you in my home. Everyone  was so nice.  You did a great job.

Employees were polite, courteous and helpful throughout the duration of the job. 

They were terrific.  We were just about to open and a pipe broke, water was everywhere. They came out and made it like it hadn't even happened. 

As far as the quality of work done...I am very pleased. Your guys were professional. Communication was above and beyond what I am used to. Overall this has been a painless remediation process.

Our small business was affected by the river flooding. T.John and his crews came in removed the flooring and sheet rock, and dried out remaining structure. Fast and diligence best describes his team.  

Very professional and responsive. Everyone from the office staff to the onsite personnel took the time to answer my questions. They made me feel very comfortable that my possessions were in good hands! I don't know how you were able to clean the things you did but thank you!

I called SERVPRO a few weeks ago after my home had tested positive for mold damage. You guys certainly did make the situation, "Like it never even happened."

The crews are professional, detailed oriented, and cleaned our mold issue. 

Our home had over 1 inch of Storm Surge from Hurricane Nate. SERVPRO responded within an hour of the call. The crews have been prompt and professional.

Hurricane Nate brought storm surge waters into the front of our downtown home. SERVPRO of Mobile Northwest came immediately to assist us. Thank you!

I had a good experience with SERVPRO even though the circumstances were unfortunate. The team was very polite.

Professional, Hard Working, and Excellent Communication. 

Not only was T.John and his team professional during our crisis, he made a best friend with our puppy Stella. Thank you to your team for the support and dedication with our flood disaster. 

Flood damage due to river flooding. SERVPRO of Mobile Northwest, came and mitigated our basement. It was a stressful time in our lives, but SERVPRO made it a little easier. 

Excellent Strip and Wax of our entry tiles at the office.

SERVPRO of Mobile Northwest is great to work with! They are prompt, professional and thorough!

A vehicle accidentally came through the front doors. SERVPRO came to the site, cleaned the damaged and boarded up the store.

I am so appreciative of your prompt, great service! Thank you for calling and keeping me updated. Would definitely call again!

I am so appreciative of your prompt, great service! Thank you for calling and keeping me updated. Would definitely call again!

You all did a great job at our facility. Thanks again.

Extremely courteous friendly guys who were not only very knowledgeable and professional in their work, but also fun to have here. Many thanks!

Thank you for the professional deep cleaning. Your crew made the house shine.  

Quick and Efficient! We were happy to be taken care of in a timely manner with very nice professional people. Your team was understanding of our problem and was able to work around our needs. We value the fact that we were able to 'save' and stop the potential damage so quickly.

SERVPRO did an excellent job getting the cigarette smoke smell out of my new house. They were professional and very polite

I had to go to 3 companies before you came in to help. Thank you for coming through for us. 

You are a great company and did excellent work A+! Thank you very much

We experienced a kitchen fire that left a terrible odor in the house. Your fire team came in and made it all disappear, including the smell! Great Job SERVPRO! They made it "Like it never even happened."

 The staff was helpful explaining the entire process They were very professional and did a great job drying everything out. 

 The staff was helpful explaining the entire process They were very professional and did a great job drying everything out. 

They were able to complete job to my high satisfaction and went the extra mile to complete job, I truly appreciate it!

Darryl and his crew went above and beyond in their efforts to complete the job in a timely manner and to placate a difficult tenant. I truly appreciate them!

 Because of your work and equipment (your fans and blowers) everything is looking great and dry again!

Everyone was so kind throughout the whole process.

Best in the area! As a landlord, SERVPRO of Northwest Mobile is the only company I call when one of my properties experiences water damage and mold damage.

We had a small fire at our hunting camp. Our young son attempted to roast marshmallows on the gas stove. Fortunately, we caught him right away, unfortunately, there was a small amount of damage. Jeri and her team came and boxed up the kitchen and cleaned the soot. I don't think the camp has ever been this clean. 

Entire staff has been very helpful and supportive through the process. Explained everything in detail.

We experienced an unfortunate water incident in our office. SERVPRO of Mobile Northwest, came in within 30 minutes. They quickly assessed the situation, due to sensitive paperwork and started to work. SERVPRO was professional and knowledgeable through the entire process. We cannot thank you enough. 

Your staff was great to have! I enjoyed being around all of them. They really did help my horrible situation all week, by finally getting me to laugh. The old saying is true “ a smile really does go along way” and your guys did it for me. Thank you!